Questions
frequent
Access & Stay
How do I access the accommodation?
From the moment you book, you can check in using our welcome booklet. Access codes will be displayed the day before your arrival.
Is it possible to arrive before 3 PM or depart after 11 AM?
Yes, we offer early check-in or late check-out as an option, depending on availability.
Can we book for a very short stay?
Yes, that is possible. You can also contact us on WhatsApp.
Parking & Transportation
Do you have parking?
Yes, we have parking by reservation, and fees may apply.
Is parking payable?
Parking is free and by reservation for guests who book directly on our website or via WhatsApp, subject to availability.
Do you offer an airport shuttle service?
Yes, a private driver service is offered for rentals in Sainte-Anne and Saint-François in Guadeloupe.
Equipment & Services
Is the household linen provided?
In each of our accommodations, you will find a set of bath towels, beach towels, and washcloths. Bed linen is also provided.
Do you have water tanks?
In our establishments where water outages can occur in cities like Saint-François in Guadeloupe, we have 750L cisterns to compensate for the shortage over several days.
Do you have Wi-Fi?
We have Wi-Fi in all of our establishments; you'll find the code in our booklet.
Is there a washing machine in the accommodation?
All of our accommodations are equipped with washing machines and dryers.
Do you have a coffee machine?
All our accommodations are equipped with a Nespresso machine and a filter coffee maker.
Booking & Billing
Can we get an invoice?
Upon request, you can indeed have an invoice.
How can I get your best rate?
You will find our best offers directly on our website. If not, contact us by email or WhatsApp.
French 
English